If you have questions regarding your mortgage loan, please call us at (800) 332-0190 or sent us an email.
If you want to request a payoff quote or if you’re struggling with your payments, click on the applicable link below.
You don't have to remember due dates or write a check. We'll do it for you! We will automatically pull funds from your account when your mortgage payment is due, if you enroll in Automated Clearing House (ACH) payments. All you need is your routing and account number.
If you need to pay a servicing fee, an escrow shortage, or credit an insurance refund, click on the link below to process your request.
Routing number
Routing numbers are the first set of numbers on the lower left corner of a check. You should remember that routing numbers are 9-digit codes and that the symbol around the numbers on a check is not part of the routing number. A routing number, or transit number, is publicly available and may vary by region.
Account number
Your account number follows the character symbol immediately after your routing number. You will only find this number on your personal checks or when you log in to your online account - it is private and unique to your bank account.
This icon indicates a link to third-party content. By clicking on the link, you will leave our website and enter a site not owned by the bank. The site you will enter may be less secure and may have a privacy statement that differs from the bank. The products and services offered on this third-party website are not provided or guaranteed by the bank.
Jefferson Bank, a division of The Central Trust Bank. Member FDIC. Equal Housing Lender. 
NMLS #407985
© 2024
This icon indicates a link to third-party content. By clicking on the link, you will leave our website and enter a site not owned by the bank. The site you will enter may be less secure and may have a privacy statement that differs from the bank. The products and services offered on this third-party website are not provided or guaranteed by the bank.
Jefferson Bank, a division of The Central Trust Bank. Member FDIC. Equal Housing Lender. NMLS #407985
© 2024
This icon indicates a link to third-party content. By clicking on the link, you will leave our website and enter a site not owned by the bank. The site you will enter may be less secure and may have a privacy statement that differs from the bank. The products and services offered on this third-party website are not provided or guaranteed by the bank.
Jefferson Bank, a division of The Central Trust Bank. Member FDIC. Equal Housing Lender. NMLS #407985
© 2024
